Medical Answering Service Providers
Secure Health Messaging can have a significant positive impact on Telephone-based Medical Service providers' operation by transcribing and delivering the patient information, medical history and request for service directly to any physician preferred mobile device by utilizing HIPAA compliant SecureSMS text messaging technology.
Through the use of Secure Health Messaging software, Medical Service providers can use their existing CRM application or access a personalised SecureSMS portal from their computer to securely send encrypted messages to a physician. Unlike traditional text messaging, there is no character limit; users are able to send up to 5000 character messages. By enabling Secure Health Messaging auto notification features, the Medical Service provider is notified immediately when the message is received and viewed by the physician. Confirmation of message receipt results in decreased callbacks, less overhead, faster response time, and more productivity, greatly reducing time and costs to both the service provider and physicians. The Secure Health Messaging application provides features such as, receive/read timer and alerts, audit logs, remote wipe and conversation screen, just to name a few.
Email to Secure Text
Secure Health Messaging can be interfaced with your email exchange server, allowing for email to secure text and secure text to email conversion. With this feature, your organisation will be able to utilise your email system to send patient information or other encrypted messages to users' mobile phones and deliver replies back to your email box.
Key Benefits
- Removes security obstacles for text messages containing Protected Health Information
- Reduces operating cost by eliminating clinician callbacks
- Improves response time and accurate decision-making by delivering complete patient information directly to on-call clinicians' mobile phones
- Eliminates the need for physician to access laptop and network connection
- Greater physician mobility
- Opens up secure two-way mobile communication for clinicians
Key Capabilities
- Enables mobile transactions, LBS and contactless payment in the future
- Turns everyday mobile phones into HIPAA compliant clinician notification devices
- Automatic delivery and read confirmation
- Provides hospitals and service providers with highly configurable portal
- Easily integrates with existing CRMs and EMRs
- State-of-the-art military strength AES encryption
- Email to secure text / secure text to email conversion
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